Saturday 29 October 2016

How To Hold Effective Conversations As A Leader


When I read business books, I turn the corner of every page that has something I really like, want to remember and easily reference in the future.

Halfway into the 300-page book, Leadership Conversations, I had turned the corners of nearly every fifth page. So, you can see why I believe this is such a good book. There is so much to learn from Leadership Conversations. It's a must read for today's business leaders. Leaders who are leading multi-generational workforces. And, leaders who want the skills to get promoted and move up the corporate ladder.

Authors Alan S. Berson and Richard G. Stieglitz wrote the book because they believe that a leader's most powerful skill is the ability to hold effective conversations.

So, in their book, they detail the four types of conversations every leader must effectively master.  Conversations that:
  • Build relationships
  • Develop others
  • Make decisions
  • Take action
And, they provide real-world examples and tactical guidance for each of those conversation types.

Here are some of the book's gems:

The breadth and depth of how leaders connect with people determine a leader's ability to influence, and the greater the influence, the greater the alignment and results. Leaders who effectively make those people connections:
  • Have a style and a voice that fit their organization and enable them to form bonds with their followers and ignite their passion.
  • Beget great followers. Leaders learn their people's objectives and guide them toward achieving their full potential.
  • Address small conflicts to avoid larger ones later. They know intuitively when things do not seem right, and promptly hold the conversations required to fix them.
  • Know that creativity cannot be forced. They enable creativity in the natural flow of business by providing the time, the space, and the conditions for people to be creative -- then they cultivate the fledgling sprouts of innovation.
  • Celebrate their people. They are liberal with praise and realize that their personal success is rooted in their people's successes.

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